Terms

Service scope and commercial terms

Understand the service, clinical responsibility and total charge before you commit.

Your service

HLP includes blood tests, a health questionnaire, a physical exam and a one-hour visit with a longevity physician consultation and your personalized written 90-day plan. The exam covers body composition, cardiovascular health, grip strength and body measurements. Additional tests, procedures, medications, supplements and ongoing care are separate. Your physician interprets the findings; measurements alone do not provide a diagnosis or guarantee results.

Before payment

The service provider, consultation location, responsible clinical pathway, scope, exclusions, timing, total price and cancellation terms must be clear before payment. A partner invitation changes only the validated commercial terms, not clinical eligibility.

Proposed payment arrangement

Proposal for review: payment follows confirmation that the agreed service can be delivered. HLP is a single service without automatic renewal. Where additional services are recommended, a separate scope and price are agreed before they begin.

Proposed cancellation and refunds

Proposal for review: cancellation before work begins receives a full refund. Once work has begun, refund the unperformed part using the service-stage values disclosed and accepted in advance. Rescheduling should be coordinated with the team. No no-show charge or nonrefundable fee is adopted by this draft.

Clinical decisions and consent

A request for contact does not establish a physician–patient relationship. The included HLP consultation is clinical care once appropriately arranged. Consent, clinical suitability and the terms applicable to your jurisdiction are addressed through that pathway. The website does not replace urgent care.