Privacy

Privacy and your information

Different steps in the care journey need different information and permissions.

Contact and practical coordination

The initial request asks for contact details, intended care location, timing and broad purpose so the appropriate team can respond. Do not include diagnoses, medication lists or medical records. Information needed for clinical care is requested through a separate clinical route.

Payment, care and client access

Payment information, clinical intake and client-platform access are handled through their designated services. Their providers and notices must be identified at the point where you use them. A general contact request is not consent to share medical records with an introducer.

Your choices

Optional marketing permission is separate from asking us to respond, accepting a service agreement and consenting to clinical care. Cookie settings are also separate. Contact the clinic about privacy questions and the rights applicable to your location.

The full notice for your service

Before a live request or purchase, the applicable notice must identify the legal entity responsible, purposes and legal bases, recipients, retention periods, international transfers and how to exercise rights. Clinical privacy notices are provided separately where applicable.